Who we are
CMP is a pool, spa and bath component manufacturer that supplies products to pool, spa and bath professionals across the world through pool, spa and bath product distributors. We are headquartered in the State of Georgia in the United States.
If you have any questions or comments, or if you want to update, delete, or change any personal information we hold, or you have a concern about the way in which we have handled any privacy matter, please use the contact form below. You may also contact us by phone, postal mail or email at:
36 Herring Road
Newnan, GA 30265
Our website address is: www.c-m-p.com
What personal data we collect and why we collect it
When registering on our site, as appropriate, you may be asked to enter your name, email address or other details to improve your experience.
The Personal Information that we may collect broadly falls into the following categories:
(i) Information you voluntarily provide to us: When you sign up for and use the website, consult with our customer service, technical support and/or sales teams, send us an email, post on our blog, integrate the features and/or services of the website with another website or service, or communicate with us in any way, you are voluntarily giving us information that we collect.
Personal information is often, but not exclusively, provided to us when you use or sign up for an account on the website, consult with our customer service team or a sales representative, send us an email, or otherwise communicate and/or interact with us.
We may also collect personal information, such as your contact and job details and feedback, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.
(iii) Information we collect from other sources: From time to time, we may obtain information about you or your contacts from third-party sources, such as public databases, social media platforms, third-party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally or contractually permitted to disclose such information to us.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Users of the website can download and extract any location data from images on the website.
We keep contact form submissions for a certain period for customer service purposes. We do not use the information submitted through them for marketing purposes unless otherwise noted.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one (1) day.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may use the information we collect through our website for a range of reasons, including:
- To provide, operate, optimize, and maintain our website.
- To administer contests, promotions, surveys or other site features.
- To send you information for marketing purposes, in accordance with your marketing preferences.
- For recruitment purposes if you have applied for a role with CMP.
- To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
- To manage our website and system administration and security.
- To improve the navigation and content of our website.
- To identify any server problems or other IT or network issues.
- To process transactions and/or to set up online accounts.
- To communicate with you about orders, products, and services provided.
- To compile aggregated statistics about site usage and to better understand the preferences of our users.
- To carry out research and development to improve our products and services.
- To customize content and layout of the website.
- To carry out other legitimate business purposes, as well as other lawful purposes.
Who we share your data with
- Blog.We have public blogs on our website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your personal information appears on our blogs and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.
- Social media platforms and widgets.Our website may include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly.
- Contests and sweepstakes.We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on our website or through social media.
Additional ways we may share your data:
- Our service providers.Sometimes, we share your information with our third-party service providers, who help us provide and support our services and other business-related functions.
- Advertising partners.We may partner with third-party advertising networks and exchanges to display advertising on our website or to manage and serve our advertising on other sites and may share Personal Information with them for this purpose.
- Any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.
- A potential buyer (and its agents and advisors)in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition.
- Any other person with your consent.
Google, Cookies and Tracking Technologies
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
Users can set preferences for how Google advertises to you by using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
How can I control cookies?
You have the right to decide whether to accept or reject cookies.
- Website Cookie Preference Tool:You can exercise preferences about what cookies are served on our website by visiting the TRUSTe preference center by clicking this link:http://preferences-mgr.truste.com/.
- Disabling Most Interest Based Advertising:Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/or http://www.youronlinechoices.com.
- Mobile Advertising:You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, we will remove all data about you and no further data collection or tracking will occur. The random ID we (or our third party partners) had previously assigned to you will also be removed. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before, and you will for all practical purposes be a new user to our system.
- Do Not Track:Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our website does not currently process or respond to “DNT” signals. CMP takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the following data protection rights:
- To access, correct, update, or request deletion of your personal information. CMP takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your personal information, or altering your data or marketing preferences by emailing us at firstname.lastname@example.org. We will consider your request in accordance with applicable laws.
- In addition, if you are a resident of the EEA, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by emailing us at email@example.com.
- Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our contact information
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use the contact form below. You may also contact us by phone, postal mail or email at:
36 Herring Road
Newnan, GA 30265
How we protect your data
We take appropriate and reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information. If you have any questions about the security of your Personal Information, you may contact us at firstname.lastname@example.org.
CMP accounts require a username and password to log in. Members must keep their username and password secure, and never disclose it to a third party. Because the information in a user’s CMP account is so sensitive, account passwords are hashed, which means we cannot see a user’s password. We cannot resend forgotten passwords either. We will only provide users with instructions on how to reset them.
What data breach procedures we have in place
If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your Distribution Lists, then CMP will notify you as soon as possible and later report the action we took in response.
(i) We Operate in the United States
Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy.
(ii) California Privacy
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us through the contact form below or email us at email@example.com.
(iii) COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
(iv) Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
(v) CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Updated July 11, 2018