CMP Privacy Policy

Who we are

CMP is a pool, spa and bath component manufacturer that supplies products to pool, spa and bath professionals across the world through pool, spa and bath product distributors. We are headquartered in the State of Georgia in the United States.

If you have any questions or comments, or if you want to update, delete, or change any personal information we hold, or you have a concern about the way in which we have handled any privacy matter, please use the contact form below. You may also contact us by phone, postal mail or email at:

CMP
36 Herring Road
Newnan, GA 30265
United States
1-770-632-7112 (Main)
1-800-733-9060 (Toll-Free)
privacy@c-m-p.com

Privacy Inquiry

Use this form to contact us regarding your privacy concerns and questions.

Our website address is: www.c-m-p.com

What personal data we collect and why we collect it

When registering on our site, as appropriate, you may be asked to enter your name, email address or other details to improve your experience.

The Personal Information that we may collect broadly falls into the following categories:

(i) Information you voluntarily provide to us: When you sign up for and use the website, consult with our customer service, technical support and/or sales teams, send us an email, post on our blog, integrate the features and/or services of the website with another website or service, or communicate with us in any way, you are voluntarily giving us information that we collect.

Personal information is often, but not exclusively, provided to us when you use or sign up for an account on the website, consult with our customer service team or a sales representative, send us an email, or otherwise communicate and/or interact with us.

We may also collect personal information, such as your contact and job details and feedback, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We will also let you know prior to collection whether the provision of the personal information we are collecting is compulsory or may be provided on a voluntary basis and the consequences, if any, of not providing the information. By giving us this information, you agree to this information being collected, used and disclosed as described in this privacy policy.

(ii) Information we collect automatically: When you visit our website, we may automatically collect certain information about your device and usage of the website. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws. We use cookies and other tracking technologies to collect some of this information. Our use of cookies and other tracking technologies is discussed more below.

(iii) Information we collect from other sources: From time to time, we may obtain information about you or your contacts from third-party sources, such as public databases, social media platforms, third-party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally or contractually permitted to disclose such information to us.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Users of the website can download and extract any location data from images on the website.

Contact forms

We keep contact form submissions for a certain period for customer service purposes. We do not use the information submitted through them for marketing purposes unless otherwise noted.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one (1) day.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use the information we collect through our website for a range of reasons, including:

In addition, we may combine personal information with other information we collect or obtain about you (such as information we source from our third-party partners) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this privacy policy. When we combine personal information with other information in this way, we treat it as, and apply all of the safeguards in this privacy policy applicable to personal information.

Who we share your data with

We may share and disclose your Personal Information to the following types of third parties for the purposes described in this privacy policy

Additional ways we may share your data:

Google, Cookies and Tracking Technologies

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We, along with third-party vendors such as Google use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.

Opting out:

Users can set preferences for how Google advertises to you by using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the following data protection rights:

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use the contact form below. You may also contact us by phone, postal mail or email at:

CMP
36 Herring Road
Newnan, GA 30265
United States
1-770-632-7112 (Main)
1-800-733-9060 (Toll-Free)
privacy@c-m-p.com

Privacy Inquiry

Use this form to contact us regarding your privacy concerns and questions.

How we protect your data

We take appropriate and reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information. If you have any questions about the security of your Personal Information, you may contact us at privacy@c-m-p.com.

CMP accounts require a username and password to log in. Members must keep their username and password secure, and never disclose it to a third party. Because the information in a user’s CMP account is so sensitive, account passwords are hashed, which means we cannot see a user’s password. We cannot resend forgotten passwords either. We will only provide users with instructions on how to reset them.

What data breach procedures we have in place

If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your Distribution Lists, then CMP will notify you as soon as possible and later report the action we took in response.

Compliance

(i) We Operate in the United States

Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy.

(ii) California Privacy

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us through the contact form below or email us at privacy@c-m-p.com.

(iii) COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

(iv) Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

(v) CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CAN SPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Thanks for taking the time to learn about the Custom Molded Products, LLC (“CMP”) Privacy Policy, and thanks for trusting us with your information.

Updated July 11, 2018