A Bobé customer support specialist will review your order when it is received. If we have any questions we will contact you to verify the info. Otherwise our team will create a quote for your request that will include cost and lead time. This will be sent to you for review and confirmation before we… Read more »

The options in the special order forms are limited to typical customizations of stock catalog products. To find out if we can create something even more “outside the box” you can Contact Bobé.

Each item at Bobe is designed and manufactured on-site by our talented team. Unlike our catalog products, special orders do not have designs, specs etc in the system. Putting this together takes extra time and care.

Providing a starting part number for the product you are customizing answers a lot of questions and helps to minimize errors. This gives a simple starting point for each special order. Part numbers define things like round or square, auto or manual, propane or natural gas and more. You can find part numbers by browsing… Read more »

In-floor cleaning systems create high back-pressure for all equipment on the pad. To prevent back-pressure from effecting the DEL AOP unit, it should be installed on a separate return line from the in-floor cleaning system.

It is normal for bubbles to appear from one or more return lines coming from the AOP unit. If you prefer to stop all bubbles or have a vinyl liner pool, a Mixing De-gas Vessel (MDV) can be installed to eliminate all bubbles.

The ozone gas line assembly should be replaced yearly for best performance. The air filter or injector tube should be replaced if worn are dirty. The quartz tube should be replaced if it is scratched or damaged. It should be cleaned every six (6) months.

Ozone modules should be typically be replaced every 3-5 years for optimal performance. The Smart Status ozone indicators on the front of the unit will change to yellow when ozone module replacement is due. The indicator will change to flashing red when service is overdue.

UV lamps should be replaced after 16,000 hours of operation, typically around 18 months. The Smart Status UV-C indicators on the front of the unit will change to yellow when UV lamp replacement is due. The indicator will change to flashing red when service is overdue.

Ozone cells are overdue for replacement. It’s time to replace.