The ETL certified 100W power supply can control up to 12 ft of combined waterfalls. (Example: One power supply can support three 4ft waterfalls or six 2ft waterfalls.)

The original Brilliant Wonders^® LED Waterfall cannot be cut in the factory or field. Brilliant Wonders LED Waterfall 2 can be factory cut to a custom radius. Natural Wonders^® Waterfalls and Streamfalls can be custom cut in the field or factory cut.

YES! All CMP waterfalls should ONLY use filtered water. The water line to the waterfall must be filtered. 

Operating with unfiltered water will degrade the water flow performance and could permanently affect the waterfall. Waterfalls damaged by unfiltered water are not warrantable.

We recommend the CMP Water Feature Filteror other cartridge filter.

NOTE: If a waterfall is already being affected by debris, refer to the FAQ titled, “My waterfall has ‘breaks’ in the sheeting.”

Lighting a stream of water is extremely difficult. While CMP has many examples available of how our LED waterfalls look at night, each pool design and environment is different. CMP offers lighting for backyard ambiance and can make no guarantee as to how bright the water will appear in each individual pool design.

CAN I USE THE REMOTE CONTROL TO CHANGE WATER FLOW? No. The Brilliant Wonders® controls are for LED lighting control only. The water flow is controlled by your pool system, just like a standard waterfall or other water features.

HOW IS THE REMOTE CONTROL POWERED? Brilliant Wonders® waterfalls use a rechargeable remote. This remote can be charged via a USB cable. Low power can cause the remote to function improperly. Always remember to charge your remote.

Each waterfall has a side door to access the LED strip and wiring for easy servicing. The LED strip is built into the unit (instead of using external fiber optics) placing the light as close to the water as possible. This design makes a separate light source unnecessary.

Remove the access door and slide out the LED Strip to remove.

e-syncing the remote and controller:

• Power off the controller and remote.
• Make sure the remote is fully charged.
• Turn on controller.
• Press and hold the on/off button on controller until you hear a tone (keep holding).
• Within 5 seconds turn on the remote and press and hold #1 key until remote flashes green.
• Release both buttons.
• You should now be back in sync.
• If still not in sync, repeat the process.

Please note: This is strictly a timing set up and it is not uncommon to take a couple tries to get the timing right.

Disconnect wire at the controller and see if the entire harness can be pulled to give enough slack for access to plug – about 12 inches. Attach pull cord to end so it can be retrieved. It is also possible that the wire stop was not put in place during installation. This may require access to the rear of the unit to correct.

1. You may have the incorrect transformer. With the Colorwheel Control a DC transformer purchased from CMP is required to activate the controller.
2. Wires may be crossed between the Colorwheel Control and waterfall. Sequence top to bottom should be as follows: White, Black, Green, Red. See detailed wiring diagram on the controller instructions or quick reference card.

Here are troubleshooting tests that can be performed by a service professional:

CONTROLLER TEST

• Check voltage with meter. Incoming power should be 12VDC into controller. Not 12VAC. 
• Disconnect Wires from Output side of controller.
• Turn on power to controller and power up controller.
• Check output voltage.
• Connect Positive lead to the “+” terminal, connect Negative lead to the “R” terminal
• Cycle modes until you see DC voltage (level could vary)
• Repeat by switching Negative lead to the “G” and “B” terminals
• If DC voltage is seen on all of the terminals the controller is in good working condition.

LED TEST

• Power up LED Waterfall Transformer
• Check output voltage with meter. Should show 12VDC. Not 12VAC. If 12VDC power is shown please proceed with the following steps.
• Connect the White wire from Waterfall to the Red output wire from Transformer
• Connect the Red wire from Waterfall to the Black output wire from Transformer (Red color should be shown on LED Strip)
• Repeat be switching out the Red Waterfall wire to the Green Waterfall wire (Green color should be shown on LED Strip)
• Repeat be switching out the Green Waterfall wire to the Black Waterfall wire (Blue color should be shown on LED Strip)
• If any color does not appear when connected there is a break in the wire or the strip is in bad working order.

The colorwheel control is 12V DC. The Smart Sync Adapter is 12V AC They are ETL Certified Class 2. Each waterfall includes 100 ft. of 12v cord. There is a quick disconnect on the end of the LED strip for service or replacement.

The supply of water is not balanced correctly. To get equal flow from each waterfall unit, adjust the valves at each waterfall until the desired flow is achieved.

‘Breaks’ in the sheeting could be due to the following:

• Debris may be caught in the lip.
  • Use the cleanout tool or a thin flat tool to clear the lip. DO NOT CUT ANY SUPPORTS.
  • Make sure the rock trap is installed properly and is not clogged.
• Check for burrs on supports in LED waterfalls.
  • A thin hacksaw blade may be used to carefully smooth edges as needed. REMEMBER NOT TO CUT THE SUPPORTS.
• GPM may be inaccurate. Too little flow or too much flow through the waterfall prevents proper water flow.
  • Reference the chart in the installation guide for proper GPM.
  • Also verify there are no air/leaks in the equipment or plumbing.
• Filter
  • The water line running to the waterfall must be filtered. We recommend the CMP Water Feature Filter or other cartridge filter.

Waterfalls 12″ and 18″ should be no more than 12″ above the waterline.

Contact customer support for more information.

The rock trap is always recommended. It captures debris in the pipes and prevents debris from building up in the pool.

However, we do not recommend using the screen. Hair and other small debris can build up over time and impede water flow.

NOTE: During installation, do not “drag” the pipes along the ground or in the dirt. This fills the pipes with dirt and the waterfall will not work correctly after installation. (Yes, this really happens!)