Terms & Conditions
Customers should place orders directly with CMP at the phone or fax numbers listed online. To ensure prompt and proper shipment, please order by using complete part numbers and descriptions. All telephone orders must be followed up with a written confirmation purchase order.
Our catalog and price list contain box/bag quantities for most parts. Currently CMP does not apply a surcharge for broken carton orders. Please help us maintain this policy by ordering in full carton quantities. Thank you for your cooperation!
Payment for products is C.O.D. Net terms may be established upon completion of a satisfactory credit check. Past due accounts will be C.O.D. Customers with unpaid balances will be considered delinquent and will be subject to a service charge of 1-1/2% per month on the past due amount.
Pricing and terms are FOB–Newnan, Georgia unless otherwise specified. Freight charges are Pre-Pay and Add unless otherwise specified. All claims for lost or damaged freight must be made by the purchaser and directly to the freight carrier within the carrier’s established time limit.
Please pay by invoice per the terms on the sales invoice. There will be a $20.00 minimum service charge on all NSF or returned checks.
Appropriate debits or credits will be applied to accounts or invoices that are in error. Please contact Custom Molded Products if you have questions regarding your invoice or if you think your account is in error.
Merchandise will not be accepted for return without a Returned Materials Authorization (RMA) number issued by Custom Molded Products, which should be marked on all returned cartons. Returned shipments not having prior authorization will be refused. All returned merchandise must be new and unused with the exception of defective goods. A 25% restocking charge will be applied against any credit issued for salable merchandise. All goods must be returned freight pre-paid within 60 days after receipt of shipment.
Custom Molded Products reserves the right to change at any time and without notice colors, materials, specifications, part numbers and prices to any products appearing in this publication.