The cell could be plugged with debris, cold water or low salt levels.
- Check the cell and clean it
- Check salt level
- Check water temperature
The cell could be plugged with debris, cold water or low salt levels.
Low stabilizer (Cyanuric acid level in pool water)
Add stabilizer to maintain 20-30 PPM per pool professional’s recommendation
Insufficient run time
Increase daily run time. Recommend 1 hour of run time per 10 degrees ambient temp.
Chlorine Output percentage set too low
Increase the Sanitizer Output Level
Recent increases in weather temperature without increasing the Sanitizer Output of the system
Increase the Sanitizer Output Level
Temporary loss of chlorine due to heavy rain, leaves, fertilizer or heavy bather load, recent party or pets using the pool
Set Sanitizer Output to BOOST (Super Chlorinate) for 72 hours. Recheck- if still too low, super chlorinate with outside source. (Take pool water sample to pool professional.)
Loss of salt due to rain or added water
Test salt level. Add salt using the chart provided in installation manual.
Low salt level (less than 3,000 PPM). System Power light is flashing/ service light is yellow/ solid.
Increase Salt level
O-ring may be improperly seated
Confirm that o-ring has not been lubricated. Clean the o-ring slot of any dirt or debris. Fully seat the o-ring in into the slot before inserting the cell back into the housing.
Cell cap may be cross threaded
Unscrew cap and confirm that the cap screws onto the housing without resistance.
Water is traveling through a crack in the cell base and up the cell cord.
Contact Tech Support
Pool water needs salt
Test salt level of water. Add salt if necessary.
Cell is clogged or dirty
Check and clean cell.
Water temperature is low
Check water temp (if below 60 degrees, turn system off).
Insufficient water flow
Make sure pump is running. Check and correct all valve alignments.
Insufficient water flow- dirty filter
Follow filter cleaning procedures.
Sensor tab (top of cell) issues
Clean off any calcium on sensor tab. Make sure there is not an air bubble at point of sensor tab in cell housing- if there is, contact your pool professional or CMP Tech Support.
Problem with power to Control Center
Check to make sure On/Off Switch is on
Make sure pump is on
Check Circuit Breaker on bottom of Control Center; if tripped, press rubber cover to reset
No AC power to Control Center
Verify time clock is providing 220 VAC to Control Center when active (TO BE DONE BY CERTIFIED POOL PROFESSIONAL OR ELECTRICIAN)
Low salt level, dirty cell or damaged cell blade coatings
Set the output to “Boost” and then hold down the upward arrow button until the polarity lights begin to flash back and forth. Check to see if power light has stopped flashing or the service light has turned off
Incorrect or no voltage coming from the power source.
Have an experienced pool professional or an electrician confirm that the voltage is existent and correct
Circuit breaker may be tripped.
A six amp resettable circuit breaker is located on the bottom right of the control panel. In the event that the circuit breaker trips, push on the rubber cover and you will feel it click as it resets
Circuit boards may be damaged.
Contact Tech Support
The legs have been eaten away due to corrosive water.
Contact Tech Support
The weld that held the “legs” and blades together has failed.
Contact Tech Support